STA404: Statistics for Business and Social Sciences Assignment, UiTM, Malaysia A manager at one of the popular Telco companies is currently conducting a survey regarding the service failure at their service counter
| University | Universiti Teknologi MARA (UiTM) |
| Subject | STA404: Statistics for Business and Social Sciences |
QUESTION 3
A manager at one of the popular Telco companies is currently conducting a survey regarding the service failure at their service counter. The main objective of the survey is to find out the factors that cause the failure. He randomly selected five service counters from ten available service counters all over Malaysia. A questionnaire is distributed to all the customers at the five selected service counters. The information collected from the customers includes their age, gender, occupation, income, rating of service (0 to 100), and service quality (poor, moderate, and good).
a) State the population in the study.
b) State the sampling technique used in the study.
c) Identify ONE ordinal variable and ONE ratio variable obtained from the study.
d) The followings are the statistics produced from the study. Identify whether each statement is descriptive or inferential statistics.
.
i) 45% of the sample customers work in the government sector.
ii) Based on the sample, it can be concluded that there is an association between gender and service quality.
iii) We are 90% confident that the average rating of service for the customers falls between 60 and 90.
Get Help By Expert
Seeking assistance for your STA404: Statistics for Business and Social Sciences assignment? Look no further! Connect with the experienced Online Assignment Experts at Assignment Helper MY. With their in-depth knowledge and expertise, they provide tailored solutions to help you excel at Universiti Teknologi MARA (UiTM). Besides, this you also avail our experts for MBA Assignment Help.
Recent Solved Questions
- BMK309: International Marketing Assignment, WOU, Malaysia Songket, a traditional handwoven fabric, is intricate and exquisite, with vibrant colors and beautiful patterns
- SHAS 3368: Islamic Law of Succession Assignment, IIUM, Malaysia
- BACS2023: In this assignment, students are required to build a professional event management system: OBJECT-ORIENTED PROGRAMMING Assignment, UITM, Malaysia
- BM004-3-1 BCS Business Communication Report, APU, Malaysia As a newly hired Chief Social Media Manager for the head office of an international organisation
- Human Resources Management Assignment, SUT, Malaysia How can an employer determine whether the recruiting and selection procedures being used to select employees
- MPCF7113 – Final Assessment, CU, Malaysia – Corporate Finance, Case Study
- Finance Assignment, APU, Malaysia Salma is considering investing in either one of the jewelry companies – Pearl Berhad or Diamond Berhad
- PRG2104: The aim of this project is to achieve the learning outcomes: Computer Science Assignment, SU, Malaysia
- Innovating Digital Systems and Services Course Work, APU, Malaysia You are expected to undertake an individual innovation project and to submit a project report to London
- Organizational Behavior Case Study, UiTM, Malaysia BMW In 2018, BMW, whose headquarters are in Munich, was one of the world’s two leading premium automobile companies
