ORG501 Organizational Behavior Assessment Brief 2026 | LUC Malaysia

ORG501 Assessment Brief

Introduction

This course provides MBA students with an understanding of individual and group behavior in organizations and how these influence managerial effectiveness. It focuses on key concepts such as motivation, leadership, communication, teamwork, and organizational culture. The course equips managers with the skills to manage people effectively, balance workplace dynamics, and improve performance in diverse and changing organizational environments.

Course Learning Outcomes

On successful completion of this module, you will be able to:

Module Content

Indicative Syllabus

Learning and Teaching Activities – Lecture

Assessment Details

Continuous assessments: (60%)
– Written Assignment (20)
– Case Analysis (20%)
– Presentation (20%)

Summative Assessments: (40%)
– Final Assessment (40%)

Main References

Primary references supporting the course

a. Griffin, R. W., & Phillips, J. M. (2023). Organizational behavior. Boston, MA: Cengage Learning.

b. Luthans, F., Luthans, B. C., & Luthans, K. W. (2021). Organizational behavior: An evidence-based approach (14th ed.). Information Age Publishing (IAP).

Additional references supporting the course

Colquitt, J. A., Lepine, J. A., & Wesson, M. J. (2021). Organizational behavior: Improving performance and commitment in the workplace. McGraw-Hill Education.

Robbins, S. P., & Judge, T. A. (2021). Essentials of organizational behavior (15th ed.). Wiley.

Assessment Briefs

Assessment – 100% total

• 20% Written Assignment
• 20% Case Analysis
• 20% Presentation: Slide / Video Recorded
• 40% Final Assessment

Individual Written Assignment

1) Written assignments: The length of your assignment should be between 2000 to 3,000 words. You are required to present your assignment using PowerPoint and Webcam.

2) Technical Guidelines:

• An electronic copy of your work must be presented using a Microsoft word document, Times New Roman text font size 11 or 12 with 1½ or 2 spacing between lines.
• An electronic copy of your work must be submitted using doc or .pdf in the online student portal.
• Academic misconduct (e.g., plagiarism, collusion) is a serious offense therefore work must be original and supported by references to scholarly materials.
• Ensure that your referencing is standard.
• Reference – APA (American Psychological Association) Style 7th Edition

Submission: use the student portal to submit:
Email your assignment & Presentation to: norsyafiqah.lincoln@gmail.com or
Google Drive link: https://drive.google.com/drive/folders/1j2s4xY74sB3_5D22FProtQUfTmiTCLkW?usp=sharing

Assignment Guidelines

1. The Assignment must be typed, and well presented. It must be written in Essay Writing Assignments format/style. The basic purpose of an essay writing assignment is to defend an opinion or present it with the help of evidence. You may, however, use subheadings and bullet-points where appropriate within the report. You may also incorporate graphs, tables, diagrams, and figures into the body of the report if you wish. (If lengthy, material of this kind may be attached as appendices).
2. In this Assignment you MUST include a bibliography (references). This should be on a separate page. FULL details are required – name and initials of all authors, full title, publisher, place, and date of publication. At this level of study, you must get these details right!
3. The word limit for the first Assignment is between 2000 to 3,000 words. You will not be penalised for exceeding these limits – within reason (say 10%) – if there is no repetitiveness, irrelevance, or “padding”. Similarly, you will not be penalised for being under the word limit, provided that the question has been fully and satisfactorily answered.
4. Although you are encouraged to seek a greater understanding of the issues raised in this Assignment by discussing them with business practitioners of your personal acquaintance, you are NOT permitted to make unsolicited contact with business organisations to obtain information.
5. All assignment submission must ensure that the Similarity Index (Turnitin Software) must be below 30% (with 10 words criteria) – Above the range, the assessment will be rejected (e.g.: due to poor citation and/or poor paraphrasing, article outright rejected, student need to do RESUBMISSION – subject for acceptance by course facilitator)

Individual Assignment

Course: Organizational Behavior
Weightage: 20% (40 Marks)

Scenario and Activity

In today’s competitive and rapidly evolving business environment, understanding employee behavior is essential for organizational success. Organizational Behavior focuses on how individuals, groups, and organizational structures influence workplace performance, motivation, and decision-making.

Consider the case of QuickMart Retail Group, a rapidly expanding convenience store chain operating across Southeast Asia. The company has experienced significant growth in recent years due to its strategic location, extended operating hours, and strong customer service focus.

However, as the company continues to expand, several organizational challenges have emerged. Employees frequently report high levels of work stress due to demanding schedules and increased customer expectations. Staff turnover has also increased, particularly among frontline employees such as cashiers and store assistants. In addition, communication gaps between store managers and employees have resulted in misunderstandings, operational inefficiencies, and declining employee morale.

The senior management team of QuickMart recognizes that improving employee engagement, strengthening teamwork, and enhancing leadership practices are essential to maintaining operational efficiency and sustaining organizational performance.

To address these issues, the Human Resource department has been tasked with applying key Organizational Behavior principles to better understand employee attitudes, workplace dynamics, and managerial practices across its stores.

As an MBA student specializing in management, you are required to analyse the situation and provide recommendations based on relevant Organizational Behavior theories and concepts.

Assignment Questions : Answer ALL the questions.

Question 1 (15 Marks)

Critically evaluate the concept and importance of Organizational Behavior in modern organizations. Discuss how individual behavior, group dynamics, and organizational systems influence workplace performance. Support your discussion with relevant theories and concepts from Organizational Behavior literature.

Question 2 (15 Marks)

Analyse the key Organizational Behavior challenges faced by QuickMart Retail Group, particularly in relation to:

• Employee motivation
• Communication
• Teamwork
• Job satisfaction

Discuss how managers can apply Organizational Behavior principles to address these challenges and improve employee performance and organizational effectiveness.

Question 3 (10 Marks)

Identify a real-world organization or company that has successfully applied Organizational Behavior practices to improve employee engagement and organizational performance. Analyse the strategies used by the organization and discuss how these practices could be applied to improve the situation at QuickMart Retail Group.

Submission Guidelines

Word Count: 2000 – 2500 words
Referencing Style: Harvard / APA 7th Edition
Submission Format:

• Introduction
• Main Questions (Answer Questions 1–3)
• Conclusion
• Reference List

Submission Deadline

Submit on or before 4th April 2026 – 5:00 PM (Malaysia Time)
Submit online : Google Drive Link : https://drive.google.com/drive/folders/1j2s4xY74sB3_5D22FProtQUfTmiTCLkW?usp=sharing

Academic Integrity

Students are required to submit original work. All sources must be properly cited using the required referencing style. Plagiarism, including copying from online sources or other students, will result in academic penalties in accordance with institutional policies.

Assessment Criteria

– Please see the assessment criteria below.

Rubric for ORG501 Individual Assignment

Individual Video Presentation (Recorded)

Topic: Leadership
Assessment Weight: 20% (40 Marks)

Scenario

Leadership is key to influencing employee motivation, teamwork, and organizational performance. Different leadership styles like transformational, servant, and transactional will shape how organizations function.

In this assignment, you will select one real-world business leader and explain their leadership style, its impact on employees and the organization, and lessons that can be applied to other workplaces.

Tasks

1. Introduce the leader – Name, organization, and background
2. Explain the leadership style – e.g., transformational, servant, transactional
3. Analyse leadership impact – How the leader affects: Employee motivation, Organizational culture, Team performance
4. Apply a leadership theory – Briefly link your analysis to a relevant OB leadership theory
5. Provide one or two recommendations – How other managers could use similar leadership practices

Presentation Guidelines

• Format: Video recording
• Duration: 5–10 minutes
• Slides: 5–7 slides recommended
• Submission: Upload video recorded via Google Drive link given below: https://drive.google.com/drive/folders/1j2s4xY74sB3_5D22FProtQUfTmiTCLkW?usp=sharing
• Submission Date: 4th April 2026 – 5:00 PM (Malaysia Time)
• References: APA 7th Edition

Suggested Slide Structure (Optional):

1. Leader Introduction
2. Leadership Style & Theory
3. Impact on Employees & Organization
4. Recommendations

Assessment criteria

– Please see the assessment criteria below.

Rubric for Presentation

Name : _________________________ Students ID: _________________________

Case Study

Workforce Action Planning at Nusantara Manufacturing Sdn Bhd

Background

Nusantara Manufacturing Sdn Bhd is a mid-sized electronics manufacturing company located in Penang, Malaysia. The company produces electronic components and small devices for both domestic and international markets. Established more than 15 years ago, the company has grown steadily and currently employs approximately 450 employees across several departments including assembly, packaging, quality control, logistics, and administration.

Over the past year, the company has experienced an increase in demand from several overseas clients, especially from Southeast Asia and Europe. Due to this increased demand, the company expects a high-demand production season in the coming months. However, the management team has identified several workforce-related challenges that may affect the company’s ability to meet production targets and maintain operational efficiency.

The Human Resource (HR) department has been instructed by senior management to conduct a workforce review and develop an HR Action Plan to ensure that the organization has the right number of employees with the right skills in the right departments.

Current Organizational Situation

Following an internal workforce analysis, the HR department discovered that the distribution of employees across departments is not balanced. Some departments are experiencing workforce shortages while others have a surplus of employees. This imbalance has started to affect employee morale, productivity, and overall operational performance.

For example, the assembly department, which is responsible for assembling electronic components, is currently facing a shortage of skilled technicians. Several experienced technicians resigned over the past six months to pursue better job opportunities in larger companies offering higher salaries and better benefits. As a result, the remaining employees in the assembly department are required to work longer hours and frequently perform overtime to meet production deadlines. This situation has caused fatigue among employees and increased the risk of production errors.

At the same time, the packaging department is facing the opposite issue. Recently, the company introduced new automated packaging machines to improve efficiency and reduce manual work. While the automation has successfully increased packaging speed, it has also reduced the need for manual workers in this department. As a result, the packaging department now has more employees than required, creating a workforce surplus.

In addition to these challenges, the quality control department is functioning relatively well, but the team occasionally needs to work overtime during peak production periods. The department plays an important role in ensuring that all products meet the required quality standards before being shipped to customers.

Another concern raised by management is the declining level of employee productivity across departments. HR surveys and informal feedback from employees suggest that uneven workload distribution, job insecurity due to automation, and limited opportunities for training and career development have affected employee motivation and morale. The company has also experienced an increase in employee turnover, reaching approximately 12% in the last quarter, which is higher than the industry average.

If these issues are not addressed quickly, Nusantara Manufacturing may face delays in production, increased operational costs, and potential dissatisfaction among clients.

Current HR Situation

HR Department Responsibility

The HR department has been tasked with preparing a comprehensive HR Action Plan to address the workforce imbalance and improve overall organizational performance. The plan should focus on managing the surplus workforce in the packaging department, resolving the shortage of skilled technicians in the assembly department, and improving productivity and employee morale across all departments.

In addition, HR must ensure that any decisions made regarding staffing adjustments are handled carefully to maintain employee motivation and minimize workplace conflict. The company’s management has emphasized that the solution should not only solve the current workforce problems but also support the organization’s long-term growth and sustainability.

The HR team is also encouraged to consider several possible strategies such as internal transfers, training and development programs, recruitment of skilled employees, job redesign, employee engagement initiatives, and performance management improvements. The action plan should clearly outline the objectives, proposed actions, responsible parties, implementation timeline, and monitoring mechanisms to evaluate the effectiveness of the plan.

As an MBA HR student, you are required to analyze the situation and propose an HR Action Plan that addresses the following areas:

1. Managing HR Surplus – Packaging department
2. Managing HR Shortage – Assembly department
3. Improving Productivity – Across all departments
4. Documenting the HR Action Plan – Using clear objectives, actions, responsibilities, timeline, and monitoring metrics

Answer ALL questions below:

Question 1: Managing HR Surplus
How should HR manage the surplus workforce in the packaging department without demotivating employees? (5 Marks)

Question 2: Managing HR Shortage
What strategies can HR use to address the shortage of skilled technicians in the assembly department? (5 Marks)

Question 3: Improving Productivity
What strategies can HR implement to improve employee productivity and morale across the organization? (5 Marks)

Question 4: Reflection
What potential risks might the organization face if HR does not implement a structured and effective HR Action Plan? (5 Marks)

Submission Deadline: Submit on or before 4th April 2026 – 5:00 PM (Malaysia Time)
Submit online : Google Drive Link : https://drive.google.com/drive/folders/1j2s4xY74sB3_5D22FProtQUfTmiTCLkW?usp=sharing

Final Assessment

Assessment Type: Final Assessment
Weightage: 40%
Format: Written Report + Executive Summary (PDF)
Submission: Online

Group: Group of 3–5 students

Purpose of the Final Assessment (40% Marks)
This assessment is designed to:

• Evaluate students’ overall understanding of the course
• Assess critical thinking, analysis, and practical application

FINAL ASSESSMENT : Organizational Change Diagnosis and Intervention Proposal

Task Overview

Students are required to conduct a comprehensive analysis of a real organization they are currently working in or have previously worked for.

The organization may be:

• Your current organization
• A previous organization
• Any real organization (name may be anonymized)

SECTION A: Organizational Diagnosis (20 marks)

a) Describe the organization:

• Industry and size
• Organizational structure
• Internal and external environment

b) Identify TWO (2) key Organizational Development and Change issues, such as:

• Leadership
• Organizational culture
• Employee performance
• Communication
• Resistance to change

Support your analysis with relevant OD theories and concepts.

SECTION B: Change Analysis and Planned Change Model (20 marks)

a) Select ONE Planned Change Model (e.g. Lewin’s Change Model, Action Research Model, Kotter’s Change Model)
b) Explain how the selected model can be applied:

• Stages or phases of change
• Roles of management and employees
• Potential risks and challenges

SECTION C: Organizational Development Intervention Strategy (30 marks)

Propose THREE (3) suitable OD interventions to address the identified issues. For each intervention, explain:

• Objective
• Implementation approach
• Key stakeholders involved
• Expected short-term and long-term outcomes

Examples of interventions:

• Leadership development
• Team building
• Training and reskilling
• Communication interventions
• Performance management redesign

SECTION D: Evaluation and Sustainability of Change (10 marks)

a) How will the effectiveness of the change be evaluated?

• Key Performance Indicators (KPIs)
• Employee feedback
• Productivity or performance measures

b) How can the organization ensure the sustainability of the change?

SECTION E: Critical Reflection (10 marks)

Group Submission:

• Discuss similarities and differences in OD issues among group members’ organizations
• Highlight collective learning and insights gained from group collaboration

Submission Deadline: Submit on or before 11th April 2026 – 5:00 PM (Malaysia Time)
Submit online : Google Drive Link : https://drive.google.com/drive/folders/1j2s4xY74sB3_5D22FProtQUfTmiTCLkW?usp=sharing

📊 Rubric for Final Assessment

Answer

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