ASSIGNMENT 1: Analysis and Proposal for Process Improvement In An Organisation – City University Malaysia

• This assignment is to fulfil CLO1 – Evaluate operational strategies for process improvement. This assignment aligns with CLO1 by encouraging students to evaluate operational strategies critically and propose actionable improvements.

Assignment Description:

• This assignment needs to be completed INDIVIDUALLY.

• Students are required to select an organisation of their choice (preferably one they are familiar with or can access publicly available data). Students will have to:

1. Identify a specific operational process within the organisation.

2. Analyse the current operational strategy used for the selected process.

3. Propose improvements to enhance the efficiency, effectiveness, or overall performance of the process.

4. Provide justification for the proposed changes, supported by relevant concepts, frameworks, or data.

Assignment Format:

Length: 1,500 – 2,000 words (excluding references).
Font Type/Size: Times New Roman / Size 12
Line spacing: 1.5 (Justify)
Total Page Number: Not more than FOUR (4) pages including cover page.

Structure:

1. Introduction: Brief overview of the organisation and the chosen operational process.

2. Current Operational Strategy: Detailed analysis of the current process and its challenges or inefficiencies.

3. Proposed Improvements: Clear and actionable recommendations for process improvement. Include justification to explain how the proposed changes align with operational strategies and address identified
issues.

4. Conclusion: Summary of key findings and final remarks.

5. References: Proper citation of sources using a consistent reference style (APA reference style).

Submission Deadline: 15th February 2025 (Saturday, 11.59pm)
Marks Allocation: Total of 30%

Marking Rubric:

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