STA404: Statistics for Business and Social Sciences Assignment, UiTM, Malaysia A manager at one of the popular Telco companies is currently conducting a survey regarding the service failure at their service counter
| University | Universiti Teknologi MARA (UiTM) |
| Subject | STA404: Statistics for Business and Social Sciences |
QUESTION 3
A manager at one of the popular Telco companies is currently conducting a survey regarding the service failure at their service counter. The main objective of the survey is to find out the factors that cause the failure. He randomly selected five service counters from ten available service counters all over Malaysia. A questionnaire is distributed to all the customers at the five selected service counters. The information collected from the customers includes their age, gender, occupation, income, rating of service (0 to 100), and service quality (poor, moderate, and good).
a) State the population in the study.
b) State the sampling technique used in the study.
c) Identify ONE ordinal variable and ONE ratio variable obtained from the study.
d) The followings are the statistics produced from the study. Identify whether each statement is descriptive or inferential statistics.
.
i) 45% of the sample customers work in the government sector.
ii) Based on the sample, it can be concluded that there is an association between gender and service quality.
iii) We are 90% confident that the average rating of service for the customers falls between 60 and 90.
Get Help By Expert
Seeking assistance for your STA404: Statistics for Business and Social Sciences assignment? Look no further! Connect with the experienced Online Assignment Experts at Assignment Helper MY. With their in-depth knowledge and expertise, they provide tailored solutions to help you excel at Universiti Teknologi MARA (UiTM). Besides, this you also avail our experts for MBA Assignment Help.
Recent Solved Questions
- Construction Law Assignment, STU, Malaysia Explain to Fairuz the validity of the agreement and illustrate your answer with relevant cases under the law of contract
- MPU3193: Philosophy and Current Issues Assignment, WOU, Malaysia After 64 years of being an independent country, do you think that Malaysia is free from the influence of Western colonization
- MHRD510: Global Human Resource Management Research Paper, HU, Malaysia Expatriates are employees who leave their country of origin in order to work and reside in another country
- BBMP1103: How does a shift in demand and supply affect the equilibrium point in a business market? Mathematics For Management Assignment, OUM, Malaysia
- BMG323: Using market basket analysis, construct a combination of two purchased items into an appropriate: BUSINESS ANALYTICS Assignment, WOU, Malaysia
- OPM560 Supply Chain Management and Logistics Management Assignment 3
- Business Research Methods Research Paper, TU, Malaysia Patient satisfaction seems to be one of the most important aspects of the healthcare industry as it positively impacts
- CHE61504: Engineering Fluid Mechanics Assignment, TU, Malaysia Create the dimensionless relationship and design of the airport wind anemometer
- BNRS 6214: Introduction to Research Methodology $ Statistic for Nurses Assignment, LUC, Malaysia The student is required to write a quantitative research proposal about any topic of interest
- CSEB2113: Programming 1 Assignment, TNU, Malaysia Write C++ statements to perform the following tasks: Declare a variable name my Class of type integer in an array form with size 20
