Taylor's University (TU) Questions

RES70402 Service Strategy Assignment 1: Tackling Customer Experience and Workforce Retention for Global Market Expansion

Question 1.A Case Study Bright Horizon: Delivering Excellence in Specialty Services Bright Horizon, a global leader in specialty beverages, operates over 2,000 retail outlets across Southeast Asia and is now preparing for expansion into Australian market. Despite its success, the company faces pressing challenges in customer satisfaction and employee retention,...

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Taylor's University (TU) | 23^rd Jul 2025

Strategic Research Assignment: Bright Horizon Case Study on Service Excellence and HRM in Specialty Beverage Expansion

Question 1.A Case Study Bright Horizon: Delivering Excellence in Specialty Services Bright Horizon, a global leader in specialty beverages, operates over 2,000 retail outlets across Southeast Asia and is now preparing for expansion into Australian market. Despite its success, the company faces pressing challenges in customer satisfaction and employee retention,...

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Taylor's University (TU) | 10^th Jul 2025

ACC70304 Cost-Volume-Profit (CVP) Analysis Assignment 3: ABC Pte Ltd Case Study for Strategic Decision Making

Case Study You are the Chief Financial Officer of ABC Pte Ltd, and are given the following information: ABC Pte Ltd manufactures flower vases. Although the maximum production capacity is 50,000 pieces, the current production level is 35,000 vases due to low sales level. Additional information on cost and revenue...

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Taylor's University (TU) | 5^th Jun 2025

ACC70304 Financial Analysis Assignment 2: ABC Pte Ltd Case Study on Ratio Interpretation & Executive Reporting

PART A Requirements of Referencing Appendix to be Referred Marks Question 1.A Referencing is not required Financial statements of ABC Pte Ltd 20 marks (Refer to marking rubrics for details) Question 1.A CASE STUDY You are the Chief Financial Officer of ABC Pte Ltd, and are given the financial statements...

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Taylor's University (TU) | 5^th Jun 2025

ACC70304 GRI Reporting Assignment 1: Shell Case Study on Diversity, Equity, and Inclusion Practices

PART A Requirements of Referencing Appendix to be Referred Marks Question 1.A Referencing is not required Appendix 1, GRI Standards 5 marks (Refer to marking rubrics for details) Question 2.A Referencing is not required Appendix 1, GRI Standards Appendix 2, Shell sustainability reporting 20 marks (Refer to marking rubrics for...

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Taylor's University (TU) | 4^th Jun 2025

MPU3233 Assignment 3: Design Thinking Implementation: Prototyping, Testing

CASE STUDY Project X After deciding to implement the design thinking method (from stage 1 empathize to stage 3 Ideation) to provide real value to their users, we have decided to continue the process to its final stage. Stage 4 – Prototype Prototyping Phase: During this phase, something tangible is...

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Taylor's University (TU) | 26^th Mar 2025

Assessment 1: Design Thinking Enhancing Customer Experience at Trendy Threads: A Fashion Journey Taylor’s University (TU)

Case Study Trendy Thread is a medium-sized, growing retail company. It was founded five years ago by a group of fashion enthusiasts who identified a gap in the market for affordable, trendy clothing that caters to a diverse range of customers. Since then, Trendy Threads has grown rapidly, expanding its...

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Taylor's University (TU) | 6^th Mar 2025

ASSESSMENT 3 : CSI, Market Demand & Strategy Analysis Taylor’s University

PART 1 Question 1.A New Balance CSI Analysis: A Case Study Approach.   Work Required: Review the table below and interpret the Customer Satisfaction Index (CSI) of New Balance, Malaysia. You must also explain how it relates to Customer Retention and Customer Loyalty. Your answer must be explained in detail....

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Taylor's University (TU) | 3^rd Mar 2025

Assignment : New Balance Marketing Plan: Enhancing Brand Value in Malaysia 2024 Taylor’s University (TU)

PART A Requirements of Referencing Appendix To be referred Marks Question 1.A Referencing is required Not applicable 1 mark (Refer to marking rubrics for details) Question 2.A Referencing is required Not applicable 1 mark (Refer to marking rubrics for details) Question 3.A Referencing is required Not applicable 1 mark (Refer...

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Taylor's University (TU) | 3^rd Mar 2025

STA60104 QUANTITATIVE METHODS FOR BUSINESS

Question 1  A store manager would like to increase the number of items purchased by each customer.Currently, the probability distribution of the number of items purchased by each customer is given as follows: Number of items purchased 0 1 2 3 4 5 Probability 00.05 00.10 00.20 00.30 00.15 00.10...

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Taylor's University (TU) | 26^th Feb 2025