The purpose of this assignment is to examine the issues and trends in operations management: managing operations of business Assignment, UTM, Malaysia

University Universiti Teknologi Malaysia (UTM)
Subject Managing Operations of Business Assignment


The purpose of this assignment is to examine the issues and trends in operations management and how that in turn affects an organisations SIPOC.


Students are expected to turn in an essay (approximately 1,200 words) based on operations management issues and trends in an organisation of their choice (preferably your own organisation). Introduce your organisation, and briefly discuss its service offering, industry, and key competitors.

Present the current Supplier-Input-Process-Output-Customer (SIPOC) of your organisation. Identify the emerging issues or trends that would potentially impact your organisation. Evaluate its implications on your SIPOC. Offer plausible recommendations to overcome the issues or exploit the opportunities

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