HRM3183: Car Restoration Business (CRB, Inc.) is interviewing you for a position as its human resources manager part-time: Performance Management Case Study, UPTM, Malaysia
University | Universiti Poly-Tech Malaysia (UPTM) |
Subject | HRM3183 PERFORMANCE MANAGEMENT |
CASE STUDY: Performance Management at CRB, Inc.
Car Restoration Business (CRB, Inc.) is interviewing you for a position as its human resources manager part-time, working 20 hours per week while you complete your degree. You would be the first HR manager they have ever been able to afford to hire, and the husband-and-wife owners (Al and Mary Brown) have been operating the small business for 10 years.
Get Solution of this Assessment. Hire Experts to solve this assignment for you Before Deadline.
In addition to you, they recently hired a part-time janitor. This brought the paid staff to six full-time employees: a foreman who is responsible for scheduling and overseeing the work, two auto body repair workers, a person who disassembles and reassembles cars, a painter, and a detail person who assists the painter with getting the car ready to paint and sanding and waxing it afterward. AI Brown handles sales, estimates prices, runs errands, chases down parts, and envisions the future. Mary has been doing the bookkeeping and general paperwork. The owners and employees are very proud of CRB’s reputation for doing high-quality work in restoring old cars as far back as the 1930s.
CRB pays its employees based on “flagged hours,” which are the number of paid hours that were estimated to complete the work (e.g., the estimate may say that it will take three hours to straighten a fender and prepare it for painting. When the auto body repair worker has straightened the fender, he would “flag” completion of three hours, whether it took him two or six hours to complete the work. It is to his benefit to be very fast and very good at what he
does).
CRB pays the workers 40% of what it charges the customer for the flagged hours; the other funds are used to pay the employer’s share of the taxes and overhead, with a small margin for profit. The foreman, who does some “flagged hours” auto body repair himself, is also paid a 5% commission on all the labor hours of the other employees after the car is accepted as complete by the customer, and the customer pays for the completed work.
Employees are given feedback by AI, the foreman, and by customers on an infrequent basis. Everything is going well, and the employees are working as a team. The situation was less certain in the past, and some employees had to be fired for poor work. When an employee filed for government-paid unemployment compensation saying that he was out of work through no fault of his own, CRB challenged the filing and was able to prove that Al had given a memo to the employee requesting improvements in the quality or quantity of work. There has never been a formal planning or appraisal process at CRB.
Stuck in Completing this Assignment and feeling stressed ? Take our Private Writing Services.
Get Help By Expert
Propel your mastery in HRM3183 Performance Management with the premier Assignment Helper in Malaysia. Malaysian students can pay for expert support, complemented by our renowned Management Assignment Helper in Malaysia, forging a distinctive path towards academic success marked by expertise and comprehensive assistance in performance management studies.
Recent Solved Questions
- Factors Influencing Perceived Stress and Its Impact Towards Food Consumption Behaviour During The Pandemic Assignment, MSU, Malaysia Coronaviruses are a group of viruses adapted from the family of Coronavidae that has caused a change in the lives
- CES3013: Social and Current Issues in Computing Assignment, UOW, Malaysia Evaluate the implications of social and ethical issues in the development of information systems. Demonstrate awareness of the nature
- Toxicology Essay, UM, Malaysia Explain the dose-response relationship of all toxicants. Which one is more potent? Toxicant A or B
- FIT1047: Introduction to Computer Systems, Networks and Security Assignment, MUM, Malaysia Briefly describe the columns displayed by the tool you use that relate to a) memory usage and b) CPU usage
- ACC116: Introduction to Cost Accounting Assignment, UiTM, Malaysia Earmax Bhd. is a company that involves in the business of manufacturing speakers for a home theatre company
- OUMH1603: Learning Skills for 21st Century Assignment, OUM, Malaysia Demonstrate Critical Thinking and Creative Thinking. Use your critical thinking and reasoning skills to solve the following problem
- Strategic Business Project Thesis, UWS, Malaysia By the beginning of 2019, the novel Corona Virus known as COVID-19 began to emerge and spread at a rapid pace around
- Master of Industrial and Organizational Psychology Dissertation, UMS, Malaysia Many organizations face challenges to motivate and foster commitment among their employees due
- Issues In Global Business Assignment, MUM, Malaysia Multinational corporations are increasing major risks multinational corporations face opportunities but pose
- Decision Making Skills Assignment, UUM, Malaysia What are two (2) problems you have encountered and two (2) benefits you have gained while working in a group