Culture & Organizations Case Study, UKM, Malaysia Describe briefly the organization, its purpose, and its business. Research is required, with at least 2 references
| University | Universiti Kebangsaan Malaysia (UKM) |
| Subject | Culture & Organizations |
- Organizational purpose
Describe briefly the organization, its purpose, and its business. Research is required, with at least 2 references. - Organizational structure
Based on McDonald’s organizational structure in the figure in Appendix B:
a. What form of organizational structure has it adopted?
b. Explain TWO (2) advantages and TWO (2) disadvantages of this structure for
McDonald’s. - Organizational culture
a. According to the article, discuss TWO (2) issues related to organizational culture and processes that have been identified. Include a specific example from the article.
b. Give TWO (2) reasons why these issues are a grave concern for McDonald’s.
c. Referring to the 7 Dimensions of Organisational Culture, suggest ONE (1) dimension that McDonald’s can apply to improve its overall organizational culture.
d. In what way will this help McDonald’s? - Was McDonald’s facing a structured or unstructured problem? Give TWO (2) reasons for your answer.
- Give an example of a structured problem in McDonald’s workplace. (5 marks)
- What kind of decision-making style would be the least appropriate for the situation that McDonald’s was in, as reported in the article? Give reasons for your answer, with at least TWO (2) references.
- Apply the first FIVE (5) steps in the Rational Decision-Making Process with elaboration for each step in the context of McDonald’s situation.
- Identify TWO (2) important leadership qualities that McDonald’s new CEO should possess for him to transform the organization. Explain why they are important.
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